PRIVACY POLICY JC Lawn Painting & Cleaning Services LLC Last Updated: August 17, 2026

JC Lawn Painting & Cleaning Services LLC (“JC Lawn,” “Company,” “we,” “us,” or “our”) respects the privacy of our customers, prospective customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, request an estimate, schedule a service, communicate with us, make a payment, interact with our social media pages, or otherwise use our services. By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy. 1. Information We May Collect Depending on how you interact with JC Lawn, we may collect the following categories of information. Contact Information This may include: • • • • • • First and last name Telephone number Email address Mailing address Property or service address Preferred method of communication Service and Property Information When requesting an estimate or service, we may collect information such as: • • • • • • • • • • Property address Property size Type of property Requested services Lawn or landscape conditions Painting project information Cleaning requirements Property access instructions Gate codes or access information when voluntarily provided Photographs or videos of the property 1Before-and-after project photographs • • • • Irrigation, landscaping, gutter, painting, or property-maintenance information Customer preferences Scheduling information Estimate, Contract and Transaction Information We may maintain information related to: • • • • • • • • • • • • Estimates Proposals Service agreements Work orders Change orders Invoices Payment status Services performed Materials used Customer communications Project history Warranty or service concerns Payment Information When you make a payment, payment information may be processed by a third-party payment processor, financial institution, customer-management platform, or payment service. JC Lawn generally does not need to store complete credit-card numbers, debit-card numbers, or banking credentials when payments are processed by an authorized third-party payment provider. We may retain transaction information such as: • • • • • • Payment amount Payment date Payment method Invoice number Payment status Transaction reference number Communications When you communicate with us, we may retain communications including: • • • • • Emails Text messages Website inquiries Estimate requests Customer-service messages 2• • • • Telephone call notes Social media messages Reviews or testimonials Appointment communications Website and Device Information When you visit our website, certain information may be collected automatically, depending on how the website is configured. This information may include: • • • • • • • • • • Internet Protocol (IP) address Browser type Device type Operating system Referring website Pages viewed Date and time of website activity General geographic area Website interactions Cookies and similar technologies This information may be used to operate, secure, understand, and improve our website and marketing. 2. How We Collect Information We may collect information directly from you when you: • • • • • • • • • • • • • Request an estimate Complete a website contact form Request an appointment Call or text us Email us Accept an estimate Sign a service agreement Make a payment Become a recurring-service customer Contact us through social media Submit a review or testimonial Participate in a promotion Communicate with our employees or representatives We may also receive information through service providers that assist with website hosting, customer management, scheduling, invoicing, payment processing, analytics, advertising, communication, or similar business activities. 33. How We Use Your Information JC Lawn may use information for legitimate business purposes including: Providing Services We may use your information to: • • • • • • • • • • • Respond to estimate requests Evaluate requested work Prepare estimates and proposals Schedule appointments Communicate with customers Perform contracted services Manage crews and routes Coordinate materials Process invoices and payments Maintain customer records Respond to service or warranty concerns Customer Communication We may use your telephone number or email address to communicate about: • • • • • • • • • • • • Estimates Appointments Scheduling Service reminders Weather delays Crew arrival Project updates Invoices Payments Change orders Customer-service matters Follow-up regarding completed work Improving Our Business Information may also be used to: • • • • • Improve customer service Improve our website Understand customer demand Evaluate our services Develop new services 4• • • • • Improve scheduling and route efficiency Analyze website activity Prevent fraud Maintain business records Protect our employees, customers, and property Marketing Where legally permitted, we may use contact information to communicate about: • • • • • • Promotions Seasonal services Special offers New services Property-maintenance reminders Company news Customers may opt out of promotional communications as described below. 4. Text Messages and SMS Privacy JC Lawn may use text messaging to communicate with customers and prospective customers. Service-Related Messages If you provide your telephone number while requesting an estimate or service, we may use it to communicate about the transaction you requested, including: • • • • • • • • • Estimate appointments Scheduling Arrival notifications Weather delays Project updates Service questions Invoices Payment matters Customer support Marketing Text Messages If JC Lawn offers automated or promotional SMS/text messaging, appropriate consent will be requested where required by law. Consent to receive promotional text messages is not a condition of purchasing services from JC Lawn. Message frequency may vary. 5Message and data rates may apply depending on your wireless carrier and service plan. Opting Out You may request that promotional text messages stop at any time. For automated SMS programs, you may generally reply: STOP to unsubscribe. You may also contact JC Lawn directly to request that promotional text messages stop. A request to stop marketing communications will not necessarily prevent us from sending communications that are reasonably necessary to complete or administer an existing service transaction, appointment, invoice, payment, or customer request where legally permitted. SMS Information Sharing JC Lawn does not sell SMS opt-in information or SMS consent information. Phone numbers and SMS consent information collected for text-message communications will not be shared with unrelated third parties for their own marketing or promotional purposes. We may provide information to technology providers that help us deliver communications solely as necessary to provide those services on our behalf. 5. Email Communications We may use your email address for transactional communications related to: • • • • • • • Estimates Contracts Appointments Services Invoices Payments Customer support We may also send promotional emails where legally permitted. Promotional emails will provide a method to unsubscribe or otherwise request that marketing communications stop. 6Unsubscribing from promotional emails does not prevent us from sending necessary transactional communications regarding an existing customer relationship or requested service. 6. Cookies and Similar Technologies Our website may use cookies and similar technologies. Cookies are small data files stored on your browser or device that can help a website function properly and provide information about website usage. Cookies may be used for purposes such as: • • • • • • • • Website functionality Security Remembering preferences Measuring website traffic Understanding website activity Improving website performance Measuring marketing effectiveness Advertising, where applicable You may be able to manage or block cookies through your browser settings. Blocking certain cookies may affect the functionality of portions of the website. 7. Website Analytics We may use website analytics services to understand how visitors interact with our website. Analytics providers may collect information such as: • • • • • • • • Device information IP address Browser information Approximate location Referring website Pages visited Time spent on pages Website interactions Information obtained through analytics is generally used to improve website performance, customer experience, advertising effectiveness, and business operations. 78. Advertising Technologies JC Lawn may use online advertising platforms to promote our services. Depending on the technology installed on our website, advertising platforms may use cookies, pixels, or similar technologies to measure whether advertising resulted in visits, estimate requests, calls, or other website activity. Advertising technologies may also allow advertising providers to display advertisements based on website activity where legally permitted. Customers may use available browser, device, advertising-platform, or website cookie settings to manage certain tracking preferences. 9. Social Media JC Lawn maintains business pages or profiles on social media platforms such as Facebook, Instagram, and other platforms. When you interact with our social media pages, the applicable social media company may separately collect and process information according to its own privacy policies. Information you voluntarily provide through comments, reviews, direct messages, posts, or other socialmedia interactions may also be accessible to JC Lawn. Our Privacy Policy does not control the independent privacy practices of third-party social media platforms. 10. Photographs and Videos JC Lawn may take photographs or videos of work areas before, during, and after a project for legitimate purposes including: • • • • • • • • Estimating Documenting existing conditions Quality control Project management Employee training Customer-service concerns Insurance matters Business records When permitted, photographs of completed work may also be used in our portfolio, website, advertising, or social-media content. 8We will make reasonable efforts to avoid publicly displaying sensitive customer information such as: • • • • • • Customer names Street addresses Vehicle license plates Confidential documents Children Recognizable customers or household members unless appropriate permission has been obtained or the information was otherwise intentionally made public. Customers may request that photographs of their property not be used for marketing by contacting JC Lawn. 11. How We Share Information JC Lawn does not sell customer contact information to unrelated businesses for monetary compensation. We may disclose information to trusted parties when reasonably necessary to operate our business or provide services. These parties may include: Service Providers Examples may include companies that provide: • • • • • • • • • • • • Website hosting Customer relationship management Scheduling Estimate and invoicing software Payment processing Accounting Email Text messaging Cloud storage Data backup Website analytics Advertising services These providers may receive information only as necessary for the services they perform. 9Employees and Authorized Personnel Information may be shared with employees, crew leaders, managers, or authorized representatives when reasonably necessary to complete a customer's project. Subcontractors and Specialists Certain projects may require subcontractors, specialty contractors, suppliers, or other professionals. We may provide them with information reasonably necessary to coordinate or complete the requested work. Legal or Government Requirements We may disclose information if reasonably necessary to: • • • • • • • • • Comply with applicable law Respond to a valid subpoena, warrant, or court order Comply with governmental requests Protect our legal rights Protect customers Protect employees Investigate suspected fraud or illegal activity Respond to insurance claims Enforce contracts Business Transactions If JC Lawn is involved in a merger, sale, financing, restructuring, or transfer of substantially all business assets, customer information may be transferred as part of that transaction subject to applicable law. 12. We Do Not Sell Customer Lists JC Lawn does not operate as a data broker. We do not maintain customer information for the primary purpose of selling customer lists to unrelated companies. We do not sell customer names, telephone numbers, email addresses, property addresses, or SMS consent records to unrelated businesses for their independent marketing. 1013. Data Security JC Lawn takes reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized: • • • • • • Access Use Disclosure Destruction Loss Modification These measures may include password protection, access restrictions, reputable service providers, device security, secure payment processing, and appropriate business procedures. No Internet transmission, electronic storage system, or information-security system can be guaranteed to be completely secure. If JC Lawn discovers a security incident involving protected personal information, we will investigate and provide notifications when required by applicable law. 14. Retention of Information We retain information for as long as reasonably necessary for legitimate business purposes, which may include: • • • • • • • • • • • Providing services Maintaining project records Customer-service history Accounting Tax requirements Insurance Warranty administration Contract enforcement Legal compliance Dispute resolution Fraud prevention When records containing protected personal information are no longer required to be retained, we will take reasonable measures to securely dispose of or delete the information as appropriate. 1115. Your Privacy Choices Depending upon the circumstances and applicable law, you may contact JC Lawn to request: • • • • • • • Access to certain information we maintain about you Correction of inaccurate customer information Updating of your contact information Deletion of certain information Removal from marketing emails Removal from marketing text messages Limitation of marketing communications Certain information may need to be retained for legitimate business or legal purposes, including: • • • • • • • • Contracts Invoices Transaction records Accounting records Tax records Insurance records Dispute records Records necessary to protect legal rights Submitting a privacy request does not guarantee that all information can legally or reasonably be deleted. Where a specific privacy law grants additional rights and applies to JC Lawn and the individual making the request, we will process applicable rights in accordance with that law. 16. Children's Privacy The JC Lawn website and services are intended for property owners, tenants, businesses, property managers, and other adults seeking property-related services. Our website is not directed to children under 13 years of age, and we do not knowingly seek to collect personal information directly online from children under 13. If we learn that personal information was collected online directly from a child under 13 in circumstances covered by applicable law, we will take reasonable steps to address or delete the information as required. Parents or guardians who believe a child has provided personal information through our website may contact us. 1217. Sensitive Personal Information JC Lawn does not generally require customers to provide sensitive personal information such as: • • • • • • Social Security numbers Medical information Health records Biometric identifiers Passport information Driver license information Customers should avoid sending unnecessary sensitive information through website contact forms, text messages, email, or social media. If specialized information is legally or reasonably required for a particular business transaction, we will handle it consistent with applicable law. 18. Payment Security Payment transactions may be handled by third-party payment processors. Those processors may have their own privacy policies and security practices. JC Lawn recommends that customers submit payment information only through payment methods officially authorized by the Company. We do not intentionally request that customers send complete credit-card numbers, security codes, or online banking passwords through ordinary email, text messages, or social media. 19. Third-Party Websites Our website may contain links to third-party websites or services. Examples may include: • • • • • • • Facebook Instagram Google Review platforms Mapping services Payment processors Customer portals JC Lawn does not control the privacy practices of independent third-party websites. 13Visiting or using those services is subject to the applicable third party's privacy policy and terms. 20. Do Not Track and Privacy Signals Some browsers or devices may provide privacy preference or “Do Not Track” signals. Because technological and legal standards regarding these signals continue to evolve, our website may not respond to every browser-based signal. Where applicable law requires recognition of a particular privacy preference mechanism, we will endeavor to comply with that requirement. 21. Florida Residents JC Lawn is a Florida business and handles customer information in accordance with applicable Florida law. Florida law requires covered businesses to take reasonable measures to protect certain electronic personal information and establishes requirements concerning qualifying data-security breaches. JC Lawn will comply with applicable Florida privacy, consumer-protection, data-security, and breachnotification requirements. Certain Florida privacy rights apply only to businesses meeting specific statutory definitions and thresholds. Nothing in this Privacy Policy is intended to represent that JC Lawn is subject to a statute that does not legally apply to the Company. 22. Residents of Other States JC Lawn primarily provides local property services in Florida. If an applicable state privacy law grants a consumer additional privacy rights and legally applies to JC Lawn, we will process applicable requests in accordance with that law. 23. Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect: • • • Changes to our website Changes to our business practices New technology 14• • • New service providers Changes in applicable law New services When material changes are made, the “Last Updated” date at the top of this Privacy Policy will be revised. The current Privacy Policy will be available through our website. 24. Contact JC Lawn About Privacy Questions, concerns, or privacy requests may be directed to: JC Lawn Painting & Cleaning Services LLC Phone: (267) 324-2789 Website: JCLawnPaintingAndCleaning.com Email: [INSERT BUSINESS EMAIL] Mailing Address: [INSERT BUSINESS MAILING ADDRESS] When submitting a privacy request, please provide enough information for us to reasonably identify the customer record involved. For security purposes, we may request reasonable verification before providing, changing, or deleting personal information. 25. Contacting Us Does Not Require Marketing Consent Customers may request an estimate, purchase services, or communicate with JC Lawn without agreeing to receive promotional marketing text messages. Providing information necessary to respond to an estimate request, schedule service, perform work, or process an invoice does not by itself require the customer to agree to unrelated promotional marketing communications. JC Lawn Painting & Cleaning Services LLC Veteran-Owned • Family-Owned • Bilingual Service Privacy • Professionalism • Service

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